Friday May 14, 2021 By David Quintanilla
Twitter Launches DM Username Search Tools to Android, Flags Coming Option to Search by Message Text

It has been a very long time coming, however Twitter has lastly added its DM search bar on Android, bringing it into line with iOS, which has had the choice to look DMs by username since 2019.

Observe that final level – whereas looking out by username is useful, what could be actually useful in Twitter DM search could be with the ability to search by messaging content material. Which Twitter says is now coming.

When, precisely, Twitter will look to increase its DM search capability, it hasn’t stated, but it surely’s one thing that Twitter has been engaged on for a while, with many customers calling for extra choices to have the ability to scan by way of their previous messages to seek out particular discussions and content material.

Again in January, Twitter noted that it was taking a look at the way it may enhance DMs and referred to as for public feedback, whereas in March, Debugger reported that Twitter was planning to launch its up to date DM expertise in Could. That appears unlikely now, given as we speak’s feedback – besides, clearly, that is one thing that Twitter has in growth, and given its newer fee of product and have launches, it may very nicely be coming, very quickly.

Twitter has experimented with more advanced search features up to now, like looking out in a particular DM thread for shared media and hyperlinks. However the capability to look message textual content is an entire different stage, which may make Twitter’s DM instruments extra practical, and add extra incentive for customers to lean on DMs as a main contact possibility.

It may be a precious addition in your Twitter customer support efforts.

The capability to type by way of DMs sooner may allow you to streamline your DM response – for instance, you could possibly seek for all customers who’ve requested a particular query a few product, based mostly on a sure key phrase or time period, then present all of them with related updates as they arrive handy.

There is no particular timeline from Twitter on the potential DM replace, as but, however we’ll hold you up to date on any progress. 

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